Product Description

Shows how to use comfort/discomfort model to decode nonverbal behaviour and gain crucial insights about what's really 'being said' at meetings, interviews, negotiations, presentations, business meals, and more, including the casual yet critical water cooler exchanges that are the driving force of an organisation.

Product Details

• Amazon Sales Rank: #199053 in Books
• Published on: 2010-04-19
• Original language: English
• Number of items: 1
• Dimensions: .99" h x 6.30" w x 9.44" l, .89 pounds
• Binding: Hardcover
• 256 pages

Features

• New
• Mint Condition
• Dispatch same day for order received before 12 noon
• Guaranteed packaging
• No quibbles returns

Review
Joe Navarro brings together the art and science of nonverbal communications for the business sector with the edge of a former FBI agent and the insight of a world-class observer --Jack Canfield, co-author of The Success Principles

Louder Than Words takes us from an understanding of nonverbal behaviour to an understanding of something far more valuable for success nonverbal intelligence --Robert B. Cialdini - author of Influence: Science and Practice

Joe Navarro has spent his professional life studying nonverbal language, and testing those insights in high-stakes environments. We are fortunate that he is willing to share those insights in this marvelous book. It is a must read for anyone in business (and anyone not in business). --Brian J. Hall, Albert H. Gordon Professor of Business Administration, Harvard Business School

About the Author
Joe Navarro is the author of the popular books What Every Body Is Saying and Phil Hellmuth Presents Read 'Em and Reap. For twenty-five years he was an FBI counter intelligence special agent and supervisor specialising in nonverbal communications. He lectures internationally and consults with Fortune 500 companies, as well as the FBI, the U.S. State Department, and other members of the intelligence community. He frequently appears on major media